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Your email address The VZone where you are having a problem newHorizone Dreamscape Your account ID MAC information Mac OS X Mac OS 9 Mac OS 8 Mac OS 7 Browser type and version you are using Type of connection to the internet 28K Dial up 56K Dial up DSL Cable T1 ISP name How much RAM does your computer have? Megabytes Have you ever had this problem before? Yes No Do you have a firewall installed? Yes No Don't know Have you recently installed any new software? Yes No If you have a high speed connection, do you share it with one or more other computers? Yes No Is the problem you are having listed here? Please scroll down and make a selection I'm told to download the software each time I try to enter I get a message that my version of the client is not supported I get a message of a Sybfusion Error My password or account ID do not work I get a black screen when I try to enter Login pages load slowly or not at all "Cannot contact host computer" comes up I get an error page showing "504 Gateway" I get extreme lag inworld, and I'm unable to move I cannot login my second or third avatar I cannot download the client software My problem is not listed here If the problem you are having is not listed above, please describe the problem in detail
