Poofing Issues

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Poofing Issues#4529

By Cosmic Andy (Staff) - Mon Nov 26, 2018 8:57 pm

- Mon Nov 26, 2018 8:57 pm #4529

We are aware of this issue and have been working on it over the last 2 weeks. We apologize for the inconvenience and thank you for your patience and understanding while we work to resolve it. Updates to following over the coming days.

Re: Poofing Issues#4530

By RBC - Mon Nov 26, 2018 9:40 pm

- Mon Nov 26, 2018 9:40 pm #4530

Thank you for keeping us updated

Re: Poofing Issues#4535

By Cosmic Andy (Staff) - Tue Nov 27, 2018 7:51 am

- Tue Nov 27, 2018 7:51 am #4535

This morning we will have extended maintenance which last around 1 hour.

Re: Poofing Issues#4536

By Cosmic Andy (Staff) - Tue Nov 27, 2018 9:41 am

- Tue Nov 27, 2018 9:41 am #4536

WA back online.

Re: Poofing Issues#4542

By pammness - Tue Nov 27, 2018 9:17 pm

- Tue Nov 27, 2018 9:17 pm #4542

Will we get compensated for not being able to stay in to get tokens ??

Re: Poofing Issues#4548

By David (Staff) - Wed Nov 28, 2018 2:38 pm

- Wed Nov 28, 2018 2:38 pm #4548

As it's not an extended outage we are unfortunately not offering any compensation.

We are now stable and the issue was resolved yesterday. We will have extended maintenance on Saturday morning during the maintenance window to make some additional changes.