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Poofing Issues
Posted: Mon Nov 26, 2018 8:57 pm
by Cosmic Andy (Staff)
We are aware of this issue and have been working on it over the last 2 weeks. We apologize for the inconvenience and thank you for your patience and understanding while we work to resolve it. Updates to following over the coming days.
Re: Poofing Issues
Posted: Mon Nov 26, 2018 9:40 pm
by RBC
Thank you for keeping us updated
Re: Poofing Issues
Posted: Tue Nov 27, 2018 7:51 am
by Cosmic Andy (Staff)
This morning we will have extended maintenance which last around 1 hour.
Re: Poofing Issues
Posted: Tue Nov 27, 2018 9:41 am
by Cosmic Andy (Staff)
WA back online.
Re: Poofing Issues
Posted: Tue Nov 27, 2018 9:17 pm
by pammness
Will we get compensated for not being able to stay in to get tokens ??
Re: Poofing Issues
Posted: Wed Nov 28, 2018 2:38 pm
by David (Staff)
As it's not an extended outage we are unfortunately not offering any compensation.
We are now stable and the issue was resolved yesterday. We will have extended maintenance on Saturday morning during the maintenance window to make some additional changes.