Hey there, I am going to pass this on to make sure it gets looked into.
When you pay for an account after about 24 hours you usually get a ticket opened with your login information. I am not able to see any of that but I can just say check your support tickets and see if you have an account created.
The link is here https://www.vzones.com/my-tickets/
The login to Worlds Away (the VZones world) will be different than your website login.
If you need to contact staff the best way is always with a ticket you can do by going here https://www.vzones.com/submit-ticket/
I wish you all the best and hope it gets worked out!