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Can't get IW
Posted: Tue Jul 24, 2018 9:56 am
by VCM
When I tried to log on this morning, it said my client was out of date and automatically downloaded a couple of files. But now when I try to log in I get "You may not have appropriate permissions to access the device." ???
VCM
Re: Can't get IW
Posted: Tue Jul 24, 2018 10:10 am
by Arabella
I cannot get IW either. I get the message "unable to contact server"
Re: Can't get IW
Posted: Tue Jul 24, 2018 10:56 am
by sexycute30
same here but mine says upgrade cannot be completed for lack of space on disc????
Re: Can't get IW
Posted: Tue Jul 24, 2018 11:09 am
by Arabella
I cant get in either since maintenance. I get the message "unable to contact server"
Re: Can't get IW
Posted: Tue Jul 24, 2018 11:33 am
by Sly
I posted this on Facebook, too. I had the same message, lack of space. I uninstalled, rebooted, cleared caches, and reinstalled. It works fine now.
Re: Can't get IW
Posted: Tue Jul 24, 2018 12:54 pm
by beannie
1st upgrade, advised to re-log, re-log and keep getting this message
Re: Can't get IW
Posted: Tue Jul 24, 2018 1:33 pm
by VCM
Sly wrote: ↑Tue Jul 24, 2018 11:33 am
I posted this on Facebook, too. I had the same message, lack of space. I uninstalled, rebooted, cleared caches, and reinstalled. It works fine now.
That worked for me, thank you!!
VCM
Re: Can't get IW
Posted: Tue Jul 24, 2018 3:39 pm
by Cosmic Andy (Staff)
If you have issues with the auto update it maybe getting blocked by your security software. You can also update the software manually by downloading the latest version at:
https://www.vzones.com/downloads/