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Hello .. I am VIP and I submitted request for the free rent at Village Apartments.. Now my rent is due... Is this free rent promise coming? Thank U PetMePlease & Alts

Hi! Was checking my turfs and noticed I can still pay for the one in the Village Apartments. The other is early January and can't pay at present so don't know if this has been changed. I have a VIP Account and submitted a request for free rent for my two turfs (Village Apartments and Temple Street turfs) some weeks ago. Can you please let me know what is happening here?

I look forward to hearing from you regarding this matter and thank you in advance.

Tangerine/Gracie

I've replied to your support ticket regarding this. If you need anything further please let us know via the ticket.

Tangerine wrote: ↑

Thu Jul 05, 2018 12:24 pm

Hi! Was checking my turfs and noticed I can still pay for the one in the Village Apartments. The other is early January and can't pay at present so don't know if this has been changed. I have a VIP Account and submitted a request for free rent for my two turfs (Village Apartments and Temple Street turfs) some weeks ago. Can you please let me know what is happening here?

I look forward to hearing from you regarding this matter and thank you in advance.

Tangerine/Gracie

Thankyou David. I will keep my fingers and toes crossed that all is well with my turfs now. Time will tell.

David (Staff) wrote: ↑

Mon Jul 09, 2018 2:25 pm

I've replied to your support ticket regarding this. If you need anything further please let us know via the ticket.

I am very happy that Tang is getting a response to her Turf rent issue.. but if U look above U will see that I submitted my tix at the end of June and still haven't heard a word...
PetMe & Co.

Can you let me know the ticket number please?

PetMePlease727 wrote: ↑

Tue Jul 10, 2018 4:11 pm

I am very happy that Tang is getting a response to her Turf rent issue.. but if U look above U will see that I submitted my tix at the end of June and still haven't heard a word...
PetMe & Co.

Cosmic Andy (Staff) wrote:Can you let me know the ticket number please?

PetMePlease727 wrote: ↑

Tue Jul 10, 2018 4:11 pm

I am very happy that Tang is getting a response to her Turf rent issue.. but if U look above U will see that I submitted my tix at the end of June and still haven't heard a word...
PetMe & Co.

Cosmic Andy (Staff) wrote:Can you let me know the ticket number please?

PetMePlease727 wrote: ↑

Tue Jul 10, 2018 4:11 pm

I am very happy that Tang is getting a response to her Turf rent issue.. but if U look above U will see that I submitted my tix at the end of June and still haven't heard a word...
PetMe & Co.

Debbie Sullivan-Bruno Dalton VZones #18476 is the ticket number I have

This ticket was replied to by David on July 2, 2018 | 1 week ago and since then no further emails from you.

If you have any further questions related to that ticket please reply back to it from https://www.vzones.com/my-tickets/

Same form filled out AGAIN 3rd time... Village... Turf Name … Avi Name.. and What?????/ I just sent again... Lets See

I know ur not going to believe me but I have sent this form 3 or 4 times over the past week and a half ( with turf name, turf location, avie name, acct name) and its not showing on My Support Tickets... I don't know if Im doing something wrong or if this whole process of doing things is just too difficult for me... All I know is I come here for fun and this is stressing me out to the point where I don't wanna be in here anymore... I feel like I wasted $349.00 and for all that I get lousy customer service... This forum is like a Merry-Go-Round.... I keep going in circles …

PetMe& Co.