Privacy Policy

Effective Date: 01/02/2017

VZones Ltd ("we," "our," "us") values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vzones.com (the "Site") or make a purchase from us. Please read this privacy policy carefully. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information

When you make a purchase or interact with our website, we may collect personal details, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment information (credit card details, PayPal, etc.)

B. Non-Personal Information

We may also collect non-personal information such as:

IP address
Browser type and version
Operating system
Device information
Pages you visited on our website
Referring website URL

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, track activity on our site, and analyze trends. Cookies may be used to remember your preferences and login information, and help us improve our website's functionality.

You can control cookie settings through your browser, but disabling cookies may limit certain features of the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing Transactions: To process your orders and deliver products/services.
Customer Support: To respond to your inquiries, provide support, and assist with any issues.
Marketing and Promotions: To send promotional emails or newsletters (you can opt-out at any time).
Improvement of Our Services: To analyze and improve the functionality and performance of our website.
Legal Compliance: To comply with legal obligations or respond to government requests.

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers that assist us in operating our website or conducting our business (e.g., payment processors, shipping carriers, marketing platforms). These providers have access to your personal information only for the purpose of performing these tasks.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights concerning your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in the email or by contacting us directly.
Data Portability: You can request a copy of your personal information in a portable format.

If you wish to exercise any of these rights, please contact us at [your contact email].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VZones Ltd
Email: privacy@vzones.com
Address: VZones Ltd, 71-75 Shelton Street, London, WC2H 9JQ

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.