Can i move to another townhouse?
Once you've moved into a townhouse it's not possible to change to another. In the future we will add the option for members to be able to move home or swap with another member.
How do I change my payment date?
To change billing dates you'll need to cancel the subscription via the members area. Then signup again on the day you would like payments to start. We recommend doing this the day before your member is due to renew. As…
VIP Turf Building Competition
Welcome to the first turf building competition for July 2018. Winners will be announced on the last day of July for the best newly designed turfs in the VIP town houses. Please submit your winning screenshots and questions via the…
Can I change my forum username?
Currently it's not possible to change your forum username. This is something we are working on with the forum developers and hope to have a solution by September.
When do I get my monthly 10 vouchers?
All VIP main avatars are awarded with 10V every month which is delivered directly to your voucher account on the 11th of each month.
How do I downgrade my subscription?
Please visit: https://www.vzones.com/my-account/ Then click My Subscription Then from that page click cancel next to the subscription. Then signup for the new subscription you would like. Once downgraded from VIP status the following will happen. Rents will be reset and…
How can I remove an avatar from my lease?
To remove an avatar from a lease they need to go to the turf manager and select the option to come off the lease. If the avatar is no longer a member they will be removed from the turf lease…
Can I buy more tokens?
For each hour logged into VZones you will earn 20T but if you would more tokens they can be purchased in the VZ Shop
How do I get back to the promenade?
It's not possible to get back to promenade once you've left and entered the main world. If you need a new head or body you can get this from the NuYu building. If you need to change your name this…
How do I request free turf rents on my VIP account?
VIP members are able to claim free turf rent for one turf in each location. To request a free changes to free rent please visit: http://www.vzones.com/free-vip-turf-rent/ You must stay on the lease and be the turf owner to keep the…
