I believe there needs to be more support and guidance for members that are just signing up for the first time. Having gone through it recently is was very frustrating not knowing what to do or where to find items you signed up for such as townhouse and monthly items etc. It is a very convoluted process with zero detailed instructions to be found anywhere on the site or in forums. I don’t want to go into all the details here as to the specifics of what is confusing but am here if you would like to get some input. I can submit a list if you would like more detail.
New Member Support